Privacy Policy
1. Introduction
Welcome to Blue Ocean Belize (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience on our website at www.blueoceanbelize.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
2. Information We Collect
Personal Information
We collect information you provide directly to us when you:
- Submit a property inquiry or contact form
- Subscribe to our newsletter
- Create a user account
- Request a property valuation
- Communicate with us via email or phone
This may include your name, email address, phone number, mailing address, property preferences, budget range, and any other information you voluntarily provide.
Automatically Collected Information
When you visit our Website, we automatically collect certain information, including:
- IP address, browser type, and operating system
- Pages viewed, time spent on pages, and navigation patterns
- Referring website or search engine
- Device type and screen resolution
- Geographic location (country/region level)
3. Cookies & Tracking Technologies
We use the following cookies and tracking technologies:
- Essential cookies: Required for basic website functionality, including authentication and session management
- Analytics cookies: Google Analytics to understand how visitors use our site, helping us improve your experience
- CRM tracking: Follow Up Boss tracking pixel to manage and respond to your property inquiries efficiently
- Newsletter: Mailchimp cookies for managing email subscriptions and communications
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Website.
4. How We Use Your Information
We use the information we collect to:
- Respond to your property inquiries and connect you with the appropriate agent
- Send property alerts matching your search criteria
- Provide market insights, newsletters, and relevant content
- Improve our Website, services, and user experience
- Analyze usage patterns to optimize our property listings
- Comply with legal obligations and protect our rights
5. Sharing Your Information
We may share your information in the following situations:
- Property inquiries: When you submit an inquiry, your contact information is shared with the listing agent to facilitate your request
- Service providers: We use third-party services for hosting, analytics (Google), CRM (Follow Up Boss), and email marketing (Mailchimp)
- Legal requirements: We may disclose information if required by law, court order, or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship with you, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing emails at any time using the link in any email
To exercise any of these rights, please contact us using the information below.
8. Security
We implement industry-standard security measures including SSL/TLS encryption, secure database storage, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites, including property management platforms, financial services, and government resources. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
10. Children’s Privacy
Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
1 Laguna Bay Boulevard, San Pedro Town, Ambergris Caye, Belize
Email: info@blueoceanbelize.com
Phone: +1 800 928 6890
Contact Form: www.blueoceanbelize.com/contact-us/